Q. How do we go about the process of building a custom home?

A. Many clients come to us with land and plans already in place. With that, we can give you a bid on the price to build your home according to your plans and specifications. Where possible, we like to get involved with your housing dream early in the process, starting when you are considering buying or have already purchased your land. Our approach is first to take what your homesite has to offer: View? Trees? Access? Slopes? Availability of utilities? From there, we can help you determine what your budget and living style is? Traditional, contemporary, hybrid? Other? From there, we can work with your architect or use one of our affiliates to arrive at the home of your dreams.  We can work on a fixed bid amount, or on a 'cost plus' basis depending on your needs.   

Q: How long does typical construction take for a custom home?

A: Most of our homes take approximately 7 months from lot clearing to move-in, depending on whether availability of materials, weather, and the complexity of construction.

Q. How do we obtain financing for our project?

While we do not provide financing ourselves, we can assist you in finding a lender to provide your financial needs. You may already have a relationship with your bank, Realtor, or mortgage broker to assist you to procure a loan for your construction project.

Q: How long has TJHI been building homes?

A: Tom Jones Homes, Inc. has been in continuous business since 1995. TJ's construction experience dates back to 1983.

Q: How are we protected from unexpected pitfalls during construction?

A: We protect your investment and peace of mind in several ways: We are fully licensed and insured against accidents and catastrophies; Tom Jones personally supervises the construction of each home; Tom's 35 years of experience in all aspects of real estate avoids lots of problems before they arise. and we endeavor to use only the highest quality subcontractors to assure the safe and orderly process of construction..

Q. What's the story on the Builder Ripoff website?

A. It's amazing how old events seem to follow us in today's high tech world. This ancient benign event has had so many hits on the internet that it has virtually taken on a life of its own. We hope our burden of dragging this skeleton around will invite you to take a closer look at us for what we really are: Honest, hardworking, fair-minded folks with a good track record operating in a difficult business.

In 2003, we became entangled in a breach of contract dispute with a disgruntled lot purchaser who wanted to unilaterally rescind our written agreement to repurchase his lot if he decided not to build with us. His dishonest attempt to 'flip' the lot to others angered him, leading to his posting a malicious complaint on a permanent website that unfortunately still follows us all these years later. If you visit the site, please read our rebuttal at the bottom of the blog. We proudly stand by our unblemished record in making integrity and fairness our foremost concerns. 

Q. What happened to the Austin Lake Hills Subdivision when the City of Austin intervened in its development.

A. In 1995, we established a major presence in the rolling hills west of Austin in the ALH2 subdivision, installing streets and utilities to serve an undeveloped section of the 1963 platted development. The City attorney (who was later fired) told us he did not like the contentious state law (HB 1704) that exempted Texas' older subdivisions from compliance with newer water quality rules. The legislature made it clear that these older developments simply cannot be forced by cities to retrofit and 'shoehorn' water quality devices onto established neighborhoods in a disruptive manner. This divisive and expensive display of Might vs. Right entangled us in a legal quagmire for several years, worsening further when one of our major bank lenders went bankrupt.  Since then, with firing and departure of several City employees in the City Legal and Planning Departments and much public outcry, the City has changed the way it administers its development rules in the suburban ring around the City limits. We are proud to have stood firmly on our constitutional rights and to have played a small but important part in improving our government, and while we meticulously endeavor to protect our precious environment, we also feel strongly about the property rights legally granted to all Texans.